UNQ launches in September: premium sales advisors that genuinely generate business
22 July 2026 · The UNQ team · 7 min read
It’s official: UNQ opens its doors to premium brands in September 2026. After several months of pilots with furniture and fashion houses, our online sales advice platform is becoming available — and with it, a promise that is simple to state but has long been out of e-commerce’s reach: bringing the craft of the sales advisor back to your website, and proving its value in revenue.
This article sums up what will be available at launch, and above all what it concretely changes for your brand.
The problem UNQ solves
In a store, a hesitant customer is never alone: a salesperson comes over, asks the right question, reassures them. Online, that same customer faces a grid of products and a filter engine. For a premium brand, this silence has a direct cost: it turns desire into a simple price comparison, and lets your most qualified visitors leave without ever having asked for anything.
Chatbots, supposed to fill that gap, have mostly taught internet users to expect nothing from the bubble in the bottom right-hand corner. UNQ tackles the problem the other way round: not a support robot, but an embodied sales advisor, powered by AI, able to advise as in a showroom — and to hand over to a human when the sale deserves it.
The features available at launch
On 1 September, four building blocks are up and running:
- Embodied sales advisors. A face, a first name, a speciality. Camille advises your visitors in your brand’s voice, compares your products right in the conversation and suggests the right pieces.
- Human handover and appointment booking. When a large basket or a fabric that needs touching justifies it, the advisor hands over: an appointment in store, a video call or a call-back, with clickable time slots — without breaking the conversation.
- An extranet to stay in control of your voice. You edit your brand voice, manage the directory of your advisors — AI and human — and keep control of every word spoken in your name, with our team by your side at every step.
- Sales material from every conversation. An actionable summary, structured data, an appointment brief ready for your human advisors, and everything you need to trigger fully personalised follow-ups (email, SMS, WhatsApp). Sales are also attributed to the conversation that produced them — but it is the business generated that makes the difference.
Want the details of each feature? Everything is described on the Product page.
What your brand gains
This is the heart of the matter — and what sets us apart. UNQ does not sell “conversations”: UNQ multiplies your sales force. Here is what it changes, in very concrete terms.
- From one-to-many to one-to-one. Each visitor is understood and advised individually, at scale — where your website only offered filters and a full-text search.
- A conversion rate that rises where it counts. On large baskets, where the need for reassurance is strongest, an advisor who is there at the right moment makes the difference between a closed tab and an order.
- Your human advisors’ time, better invested. They receive appointments that are already qualified, with a summary and a prepared cart — they sell instead of starting every exchange from scratch.
- Follow-ups that are anything but generic. The structured data from each conversation unlocks fully personalised follow-ups, by email, SMS or WhatsApp — real sales reminders, not mass newsletters.
The figures we will put forward are not invented customer statistics: they are product promises, measured on your own site. It is the only honest way to talk about performance.
Available in September 2026 — how to benefit right now
The launch is planned for September 2026, with priority given to premium brands in furniture, home and fashion. The first brands to come on board receive close support from the founding team.
The best way to prepare for the autumn is to watch Camille advise on your own products. In one hour, without slides, we connect an advisor to your catalogue and discuss what it could unlock for you.
Frequently asked questions
Is UNQ a chatbot?
No. A chatbot answers support questions through decision trees. A UNQ advisor sells: it advises, compares, offers time slots and hands over to a human when needed. The difference comes down to one word: embodiment.
How long does it take to set up?
The technical integration of the widget takes a few hours. But installing sales advisors in a premium brand is a project in its own right: we set them up, train them on your catalogue and your voice, then follow them over time. It is hands-on support, not a plugin — and it requires your involvement to deliver the expected results.
What does it concretely unlock?
Much more than conversations: a summary and structured data for each exchange, appointments already prepared for your human advisors, and personalised follow-ups by email, SMS or WhatsApp. Everything you need to generate business — and, incidentally, to attribute each sale to the conversation that produced it.
Does my brand stay in control of its voice?
Yes, completely. You edit your brand voice in the extranet and keep control of every word. We train an AI the way you would train a salesperson — we do not launch a script. It is also a conviction: read our manifesto.
See you in September. Until then, the best demonstration is still your own: request a demo and see sales advice, online, proven by revenue.