# Product

> One advisor. One extranet. One dashboard. Your sales accelerator: the embodied advisor, the augmented advisor, customer intelligence and the lasting relationship.

One advisor. One extranet. One dashboard. **Your sales accelerator.**

## The embodied advisor

Each visitor chooses their advisor, who listens to them and advises them like an expert from your brand.

- A face, a first name, a speciality.
- Your brand voice: your tone, your words, your expertise.
- Questions about use, space, materials, budget…
- Products explained and compared right in the conversation.

### For your brand

- **More engagement:** every visitor is welcomed, listened to and advised.
- **A stronger brand image:** the excellence of the showroom, in your voice.
- **Higher conversion:** well-judged recommendations that turn into sales.

## The augmented advisor

Your UNQ advisor works alongside your teams. At the right moment, it hands over to your salespeople, with no loss of information.

- An appointment booked in one click: in store, by video call or by call-back.
- A complete customer profile: their project, their tastes, their budget.
- The pieces to prepare and a prepared cart.

Your salesperson has everything needed to close the sale.

### For your brand

- **More qualified appointments.**
- **Time saved:** your salespeople focus on selling.
- **More sales:** appointments that convert better, larger baskets.

## Customer intelligence

Every interaction deepens your knowledge of each customer and builds rich, unique data: the real intentions of your clientele. A twofold lever: building customer loyalty and informing your decisions.

- The memory of each customer, from one project to the next and across every channel.
- The trends and recurring expectations of your clientele.
- A dashboard to measure your conversion and your sales.

### For your brand

- **More loyalty:** every customer better known, better followed.
- **Better-informed decisions:** understanding your market to steer your strategy and your collections.
- **A unique asset:** exclusive data that grows richer with every interaction.

## The lasting relationship

After the order, your UNQ advisor stays by each customer’s side, building a special relationship with them over time.

- **It answers** every request: advice, order tracking, after-sales.
- **It follows up** at the right moment, by email, SMS or WhatsApp, with personalised recommendations.
- **It anticipates** the next project, with everything it already knows about the customer.

### For your brand

- **More repeat purchases:** repeat sales, with no new acquisition cost.
- **More customer value:** larger baskets, over a relationship that lasts.
- **More attachment:** a sense of belonging that builds loyalty for the long term.

## Hands-on support

A project, not a plugin. We set up your advisors, train them and follow them with you, like a new member of your team.

1. **Framing:** your voice, your products, your purchase journeys, your sales objectives. You build your team of advisors, AI and human, just as you would recruit for your store.
2. **Integrating and training:** the advisor is installed on your website and learns your catalogue and your tone. The handover to your teams is organised.
3. **Monitoring and optimising:** we monitor performance and fine-tune your advisors. Your results are visible at all times in your extranet.

At every stage, you stay in control: of your voice, your teams and your data.

### For your brand

- **A quick start:** a ready-made module for Shopify, Magento, PrestaShop and WooCommerce, with no development.
- **An advisor true to your brand:** from day one.
- **Performance that keeps improving:** month after month.

Your data stays in France: French hosting, French AI (Mistral).

Build a unique relationship with your customers. Become their favourite brand.