# Exclusivity, at scale.

> UNQ brings your customers the excellence of the showroom experience: an advisor as good as your best salesperson. It welcomes 100% of your visitors and talks with them to get to know them and advise them better. It supports the sale and the after-sales, and remains their dedicated contact over time.

Give each of your customers their own advisor.

## The problem

Your traffic costs more and more, and your conversion rate is flat.

**95%** of your visitors remain anonymous, lost in a one-size-fits-all customer journey.

## Sophie is looking for a sofa. Here is what happens.

Illustrative use case.

- **Act 1 — Sophie hesitates. Camille compares.** A 30 m² living room, two sofas in mind. Camille asks her questions, then compares the pieces as in a showroom.
- **Act 2 — Sophie chooses.** Sophie makes her choice, but would like to see the fabrics.
- **Act 3 — Camille hands over to Pedro.** A showroom appointment, booked in one click.
- **Act 4 — Pedro receives a sales-ready brief.** The project, the pieces to prepare, a prepared cart.
- **Act 5 — Sophie buys.** Nesso sofa, Linosa rug, premium delivery: €10,250.
- **Act 6 — And the relationship goes on.** Care, new arrivals, a new project: Camille remains her contact.

## The result

**From anonymity to value.** More identified customers, more sales, more loyalty. Your traffic finally pays off, and your revenue multiplies.

1. Anonymous visitor
2. Identified customer
3. Satisfied customer
4. Loyal customer